Privacy Policy

1. Information We Collect

Ricky Casino collects personal information necessary to provide, maintain, and improve our services. The categories of data we collect include:

• Identity data: full name, date of birth, gender
• Contact data: email address, residential address, phone number
• Financial data: payment method details, transaction history, deposit and withdrawal records
• Technical data: IP address, browser type, device identifiers, operating system
• Usage data: pages visited, session duration, interaction logs
• Verification data: copies of government-issued identification documents required for KYC compliance

Some information is collected automatically when you use our website. Other information is provided directly by you during registration, account verification, or when contacting our support team.

2. How We Use Your Information

Personal data collected by Ricky Casino is used strictly for defined operational and legal purposes. Specifically, we use your information to:

• Verify your identity and age in accordance with Australian gambling regulations
• Process deposits, withdrawals, and account transactions
• Detect and prevent fraudulent activity, money laundering, and unauthorized access
• Comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations
• Respond to customer support inquiries and resolve disputes
• Send transactional communications, including account activity notifications
• Maintain records required by applicable law

Ricky Casino does not use personal data for unsolicited commercial profiling or sell user data to third parties for advertising purposes.

3. Legal Basis for Processing

All data processing activities conducted by Ricky Casino are grounded in one or more of the following legal bases:

• Contractual necessity - processing required to fulfill our service agreement with you
• Legal obligation - compliance with Australian privacy legislation and gambling laws
• Legitimate interests - fraud prevention, platform security, and service improvement
• Consent - where you have explicitly agreed to a specific type of data use

You have the right to withdraw consent at any time where consent is the legal basis for processing. Withdrawal does not affect the lawfulness of processing conducted prior to that withdrawal.

4. Data Sharing and Disclosure

Ricky Casino shares personal information only in circumstances where it is necessary or legally required. Recipients of your data may include:

• Payment processors handling your financial transactions
• Identity verification providers supporting KYC processes
• Regulatory authorities and law enforcement, where disclosure is legally mandated
• Technical service providers who support platform infrastructure under confidentiality agreements

No personal data is sold, rented, or disclosed to unaffiliated third parties for commercial purposes.

5. Data Retention

Your personal information is retained for as long as your account remains active and for a defined period thereafter. In most cases, records are kept for a minimum of five years following account closure, in line with Australian financial and gambling regulatory requirements. After this period, data is securely deleted or anonymized.

6. Your Rights

Users located in Australia have the following rights regarding their personal information:

• Access - request a copy of the personal data we hold about you
• Correction - request correction of inaccurate or incomplete data
• Deletion - request removal of data where no legal retention obligation applies
• Complaint - lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact our support team through the account portal.

7. Data Security

Ricky Casino applies industry-standard security measures to protect personal information from unauthorized access, alteration, or disclosure. These measures include SSL encryption, access controls, and regular security assessments. Despite these safeguards, no transmission over the internet can be guaranteed as completely secure.

8. Cookies

Ricky Casino uses cookies and similar tracking technologies to operate essential site functions, analyze user behavior, and maintain session security. You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some features.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in applicable law or our data practices. Users will be notified of material changes via email or through a notice on the website. Continued use of Ricky Casino following any update constitutes acceptance of the revised policy.