Terms and Conditions - Ricky Casino Casino

Last Updated: January 1, 2025

Welcome to Ricky Casino Australia. These Terms and Conditions govern your use of the Ricky Casino website, mobile app, and all associated services. By accessing Ricky Casino AU or creating an account, you agree to be bound by these terms. Please read them carefully before proceeding.

1. Definitions

In these Terms and Conditions, unless the context requires otherwise:

• "Ricky Casino", "we", "us", or "our" refers to the Ricky Casino platform, its operators, and associated entities.
• "Player", "you", or "your" refers to any individual who registers an account or uses Ricky Casino services.
• "Account" means the personal gaming account registered by a Player on Ricky Casino Australia.
• "Services" refers to all gaming products, features, and functionalities available through Ricky Casino, including the Ricky Casino app.
• "Website" refers to the Ricky Casino AU online platform accessible via web browsers and mobile devices.
• "Games" means all casino games, slots, table games, and live dealer games available on Ricky Casino.
• "Bonus" refers to any promotional offer, free spins, or incentive provided by Ricky Casino.

2. Acceptance of Terms

By registering on Ricky Casino or using any of our services, you confirm that:

• You have read, understood, and agree to be bound by these Terms and Conditions.
• You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater.
• You are legally permitted to gamble online in Australia and your place of residence.
• All information provided during Ricky Casino login and registration is accurate and complete.
• You will comply with all applicable laws and regulations when using Ricky Casino Australia services.
• You accept sole responsibility for all activities conducted through your Ricky Casino account.

3. Account Registration and Verification

3.1 Account Creation

To use Ricky Casino services, you must:

• Complete the registration process with accurate personal information.
• Provide a valid email address and mobile phone number.
• Create a secure password for Ricky Casino login purposes.
• Maintain only one account per person, household, IP address, or device.
• Not register an account on behalf of any third party.

3.2 Identity Verification

Ricky Casino AU is required by law to verify the identity of all players. You may be requested to provide:

• Government-issued photo identification (passport, driver's license).
• Proof of address (utility bill, bank statement dated within 3 months).
• Proof of payment method (credit card images, bank account details).
• Additional documentation as required by Australian regulatory authorities.

Failure to provide requested verification documents may result in account suspension and withholding of withdrawals until verification is complete.

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your Ricky Casino login credentials.
• Not sharing your password or allowing others to access your account.
• Notifying Ricky Casino immediately if you suspect unauthorized account access.
• Using secure internet connections when accessing the Ricky Casino app or website.

4. Player Eligibility

4.1 Age Requirements

Players must be at least 18 years of age to create a Ricky Casino account. We reserve the right to request proof of age at any time. Underage gambling is strictly prohibited.

4.2 Jurisdictional Restrictions

Ricky Casino services are intended for players located in jurisdictions where online gambling is legal. You must not access Ricky Casino Australia if:

• Online gambling is prohibited in your country or state of residence.
• You are temporarily or permanently self-excluded from gambling services.
• You are a resident of a jurisdiction where Ricky Casino does not hold the necessary licensing.

4.3 Prohibited Persons

The following individuals are prohibited from using Ricky Casino services:

• Employees of Ricky Casino and their immediate family members.
• Individuals listed on any self-exclusion register or gambling blocklist.
• Persons previously banned or restricted from Ricky Casino AU.
• Individuals using fraudulent or stolen payment methods.

5. Deposits and Payments

5.1 Deposit Methods

Ricky Casino accepts various payment methods including credit cards, debit cards, e-wallets, and bank transfers. All deposits must be made from payment sources registered in your own name.

5.2 Minimum and Maximum Deposits

Deposit limits vary by payment method. Minimum deposits typically start at AUD 10. Maximum deposit limits may apply based on your account status and verification level. Check the Ricky Casino app or website for current limits.

5.3 Deposit Processing

• Most deposits are processed instantly and credited to your Ricky Casino account immediately.
• Bank transfers may take 1-5 business days to process.
• Ricky Casino reserves the right to refuse deposits from certain payment sources.
• All deposits are final and non-refundable once credited to your account.

5.4 Currency

Ricky Casino Australia operates primarily in Australian Dollars (AUD). Deposits made in other currencies will be converted at the prevailing exchange rate plus any applicable conversion fees.

6. Withdrawals

6.1 Withdrawal Process

To request a withdrawal from Ricky Casino:

• Complete full account verification (KYC requirements).
• Meet all wagering requirements attached to bonuses.
• Request withdrawal through the Ricky Casino login portal or mobile app.
• Withdrawals must be made to the same payment method used for deposits where possible.

6.2 Processing Times

• E-wallet withdrawals: 24-48 hours
• Credit/Debit card withdrawals: 3-5 business days
• Bank transfer withdrawals: 5-7 business days
• Processing times may be longer during high-volume periods or pending verification.

6.3 Withdrawal Limits

Minimum withdrawal amount is typically AUD 20. Maximum withdrawal limits may apply based on your account level and payment method. VIP players may be eligible for higher withdrawal limits.

6.4 Withdrawal Fees

Ricky Casino AU does not charge withdrawal fees for the first withdrawal each month. Subsequent withdrawals may incur a small processing fee. Third-party payment processors may charge additional fees.

7. Bonuses and Promotions

7.1 Bonus Terms

All bonuses offered by Ricky Casino are subject to specific terms and conditions including:

• Wagering requirements (typically 30x-50x bonus amount).
• Time limits for meeting wagering requirements.
• Game restrictions and contribution percentages.
• Maximum bet limits while bonus funds are active.
• Maximum withdrawal amounts from bonus winnings.

7.2 Bonus Eligibility

Players are eligible for one welcome bonus per person, household, and IP address. Ricky Casino reserves the right to refuse or cancel bonuses if fraud or abuse is suspected.

7.3 Bonus Forfeiture

Requesting a withdrawal before meeting wagering requirements will result in forfeiture of the bonus and any associated winnings. Ricky Casino may void bonuses obtained through fraudulent means or multiple accounts.

8. Game Rules and Conduct

8.1 Fair Play

Players must engage in fair and honest gameplay. The following activities are strictly prohibited:

• Using automated betting systems, bots, or software to gain unfair advantage.
• Collusion with other players or sharing account information.
• Exploiting software bugs or system vulnerabilities.
• Engaging in bonus abuse or wagering manipulation.
• Money laundering or using Ricky Casino for illegal financial transactions.

8.2 Game Outcomes

All games on Ricky Casino use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results cannot be predicted or manipulated. Once a bet is confirmed, it cannot be cancelled or modified.

8.3 Disconnections

In the event of disconnection during gameplay, any active bets will be settled according to game rules. Ricky Casino is not responsible for losses resulting from internet connectivity issues or hardware failures on the player's end.

9. Account Suspension and Termination

9.1 Grounds for Suspension

Ricky Casino may suspend or terminate your account if:

• You violate any provision of these Terms and Conditions.
• Fraudulent activity or suspicious transactions are detected.
• You fail to provide requested verification documents.
• Multiple accounts linked to your identity are discovered.
• You engage in abusive behavior toward Ricky Casino staff or other players.

9.2 Self-Exclusion

Players can request self-exclusion from Ricky Casino Australia for a specified period (6 months, 1 year, or permanently). During self-exclusion, you will not be able to access your account, and all promotional communications will cease.

9.3 Account Closure

You may close your Ricky Casino account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you after verification. Bonuses and promotional funds will be forfeited.

10. Responsible Gaming

Ricky Casino is committed to promoting responsible gambling. We provide tools to help players maintain control:

• Deposit limits (daily, weekly, monthly).
• Session time reminders and reality checks.
• Loss limits and wagering limits.
• Self-assessment questionnaires.
• Links to professional gambling support organizations.

If you believe you have a gambling problem, please contact organizations such as Gambling Help Online (1800 858 858) or visit our Responsible Gaming page for resources.

11. Intellectual Property

All content on Ricky Casino, including logos, graphics, text, software, and game designs, is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute Ricky Casino content without permission.
• Reverse engineer or decompile any software used by Ricky Casino AU.
• Use Ricky Casino trademarks, branding, or logos without authorization.
• Frame or mirror any portion of the Ricky Casino website or app.

12. Privacy and Data Protection

Ricky Casino collects and processes personal data in accordance with Australian privacy laws and our Privacy Policy. By using our services, you consent to:

• Collection of personal information necessary for account operation and verification.
• Processing of transaction data for payments and withdrawals.
• Use of cookies and tracking technologies to enhance user experience.
• Sharing information with payment processors and regulatory authorities as required by law.

13. Limitation of Liability

To the fullest extent permitted by law, Ricky Casino shall not be liable for:

• Any losses arising from technical failures, server downtime, or software errors.
• Unauthorized access to your account resulting from your failure to maintain security.
• Third-party payment processor delays or failures.
• Losses resulting from your breach of these Terms and Conditions.
• Any indirect, incidental, or consequential damages arising from use of Ricky Casino services.

Ricky Casino's total liability to any player shall not exceed the amount of funds in the player's account at the time of the claim.

14. Dispute Resolution

14.1 Internal Complaints

If you have a complaint regarding Ricky Casino services, please contact our customer support team via live chat, email, or the Ricky Casino app. We will investigate all complaints within 7 business days.

14.2 External Dispute Resolution

If your complaint cannot be resolved internally, you may refer the matter to an independent Alternative Dispute Resolution (ADR) service or the relevant gaming authority in your jurisdiction.

14.3 Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Ricky Casino Australia is licensed. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

15. Changes to Terms and Conditions

Ricky Casino reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of Ricky Casino services after changes constitutes acceptance of the revised terms.

We recommend reviewing these Terms and Conditions periodically. Significant changes will be communicated via email or notification on the Ricky Casino login page.

16. General Provisions

16.1 Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.2 Waiver

Failure by Ricky Casino to enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision.

16.3 Assignment

You may not assign or transfer your rights under these Terms and Conditions without Ricky Casino's prior written consent. Ricky Casino AU may assign its rights and obligations to any third party without notice.

16.4 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and Ricky Casino regarding use of our services.

17. Contact Information

If you have questions about these Terms and Conditions or require assistance with your Ricky Casino account, please contact us:

• Customer Support: Available 24/7 via live chat on the Ricky Casino website and mobile app
• Email: support@rickyscasinos-au.com
• Responsible Gaming Support: Available through dedicated channels on our website